Ödüllerimiz

Aydem Perakende SEO Projesi ‘’Mena Search Awards’’tan Ödülle Döndü

Dijital pazarlama kanallarının geliştirilmesi hedefiyle Pazarlama Müdürlüğü’nün 2022 yılında www.aydemperakende.com.tr web sitesinde başlattığı Arama Motoru Optimizasyonu (SEO) Projesi; arama motorlarındaki görünürlük ve web site trafik artışında göstermiş olduğu üstün performans neticesinde uluslararası rekabette ödül kazanarak büyük bir başarı elde etti.

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ADA: Aydem Dijital Asistan Her Zaman Yanınızda!" Projesi, Yılın En İyi RPA (Robotic Process Automation) Projesi Kategorisinde Ödüle Layık Görüldü

CxO Medya'nın düzenlediği "Future of Cloud & AI Summit" etkinliği kapsamında gerçekleşen "Future of Cloud & AI Awards 2023"de gurur verici bir başarıya imza attık. "ADA: Aydem Dijital Asistan Her Zaman Yanınızda!" projesi, yılın en iyi RPA (Robotic Process Automation) projesi kategorisinde ödüle layık görüldü. Aydem Perakende olarak, geleceğin teknolojilerini şirket kültürümüze entegre edecek projeler üzerinde çalışmaya ve hayata geçirmeye devam edeceğiz.

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“Harika İş Yeri” sertifikası

Aydem Perakende Ailesi olarak, iş yeri kültürü ve çalışan memnuniyeti konusunda global ölçekte hizmet veren Great Place to Work® Enstitüsü’nün yürüttüğü program da “Harika İş Yeri” sertifikasını üç yıl üst üste hak ederek büyük bir başarıya imza attık. Sahip olunan değerler, güvenilir çalışma ortamı ve çalışan odaklı yönetim anlayışımız yeniden tescillenmiş oldu. Çalışma arkadaşlarımızdan aldığımız pozitif enerji ve güçle, başarılarımızı daha da iyi bir noktaya taşıyabileceğimizi inanıyor, bu motivasyonla çalışmaya devam ediyoruz.

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Üçüncü Kez Ege’nin En İyi İşverenleri Ödülü

Aydem Perakende olarak 'Ege'nin En İyi İşverenleri Ödülü'nü üçüncü defa almanın mutluluğunu yaşıyoruz. İnsan odaklı bakış açımız ve modern dünyanın yenilikçi gereksinimlerini karşılayan hizmetlerimizle, Türkiye genelinde 81 ilde 2 milyondan fazla noktaya enerji sağlama misyonumuzu yerine getiriyoruz. Bu başarıya tüm çalışma arkadaşlarımızın değerli katkıları sayesinde ulaştık. Başarımızın arkasındaki enerji olan tüm çalışma arkadaşlarımıza teşekkür ediyoruz. Her yıl gücümüze daha da fazla enerji katıyor ve birlikte gelişiyoruz.

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Legal 500 GC Powerlist Türkiye 2023'teyiz!

Aydem Perakende, dünyanın önemli hukuk derecelendirme kuruluşlarından, İngiltere merkezli Legal 500 tarafından yapılan derecelendirmede Türkiye’nin en etkili ve başarılı hukuk yöneticilerinin yer aldığı Legal 500 GC Powerlist Türkiye 2023’e girmeyi başardı. GC Powerlist - The Legal 500 için yaklaşık 150 ülkedeki hukuk yöneticilerinin yetkinlik ve başarıları analiz edildi. Ödülü Kıdemli Hukuk ve Uyum Müşaviri Pınar Aksakal Aydın teslim aldı.

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Future of CIO Summit and Awards Dijitaldeki Başarımız Ödülle Taçlandı

Birbirinden değerli CIO’ların katıldığı panellerin ve sektördeki öncü şirketlerin sunumlarının yapıldığı Future of CIO Summit Zirvesi büyük ilgi gördü. CxO Medya tarafından 26 Nisan 2023 tarihinde İstanbul Swissotel Bosphorus’ta 14’üncüsü düzenlenen Future of CIO Summit and Awards Zirvesi’nde, Aydem Perakende Bilgi Teknolojileri Direktörü Gülsün Akhisaroğlu, dijitalleşme projeleri başvurusu ile “Yılın En iyi CIO’su / CIOs of the Year” kategorisinde ödüle layık görüldü.

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COMMERCIAL QUALITY CODE NO.	COMMERCIAL QUALITY INDICATOR	STANDARD DURATION	AMOUNT OF COMPENSATION OR ACTION TO BE TAKEN YEAR 2025
1	Applications recorded by the Consumer Services Center are finalized and communicated to the consumer in accordance with their request, either in writing or through a permanent data storage device	Within 15 business day	Residential Subscribers: TRY 277 Other Subscribers: TRY 554
2	Sending the second notification to the consumer (along with written and permanent data storage device)	At least 5 business days given for payment, following the last payment date	If disconnection has occurred, no disconnection-reconnection fee is charged. The responsible supply company bears this cost Residential Subscribers: TRY 277 Other Subscribers: TRY 554
3.1	Communicating the results of investigations into objections about billing/payment notifications related to the responsible supply company to the consumer, either in writing or via a permanent data storage device, as per the consumer's request	Within a period of 10 business days	Residential Subscribers: TRY 277 Other Subscribers: TRY 554
3.2	After the responsible supply company receives the investigation results regarding objections to billing/payment notifications, these results are to be communicated to the consumer in accordance with their request, either in writing or through a permanent data storage device	Within a period of 3 business days	Residential Subscribers: TRY 277 Other Subscribers: TRY 554
4	If an objection to a bill/payment notification is justified, the consumer should be reimbursed for any overcharged amount related to the consumption cost in question	Within a period of 3 business days	The reimbursement will consist of 50% of the overcharged amount, plus any late payment penalties, Residential Subscribers: Up to a maximum of TRY 3,462 + late payment fees Other Subscribers: Up to a maximum of TRY 6,924 + late payment fees
5	In the event of termination or expiration of a retail sales contract, the cash deposit amount collected should be refunded to the consumer	The refund should be made within a maximum of 5 business days from the date of contract termination, provided that all debts have been paid and the security deposit has been updated	The refund will consist of 50% of the remaining amount after deducting the principal debt from the updated deposit amount, along with late payment fees if the refund occurs more than 5 business days after the contract termination date Residential Subscribers: Up to a maximum of TRY 3,462 + late payment fees Other Subscribers: Up to a maximum ofTRY 6,924 + late payment fees
6	Establishment of a retail sales contract upon properly submitted applications	To be completed within the same day	Residential Subscribers: TRY 277 Other Subscribers: TRY 554
7	Providing information to the distribution company for record-keeping about the established retail sales contract	On the day the contract is established	Residential Subscribers: TRY 277 Other Subscribers: TRY 554
8	Initiating legal action for debts not paid on time	At least 45 days after electricity is cut off following the second notification	Residential Subscribers: TRY 554 Other Subscribers: TRY 1108

COMMERCIAL QUALITY CODE NO.

COMMERCIAL QUALITY INDICATOR

STANDARD DURATION

AMOUNT OF COMPENSATION OR ACTION TO BE TAKEN YEAR 2025

Applications recorded by the Consumer Services Center are finalized and communicated to the consumer in accordance with their request, either in writing or through a permanent data storage device

Within 15 business day

Residential Subscribers: TRY 277
Other Subscribers: TRY 554

Sending the second notification to the consumer (along with written and permanent data storage device)

At least 5 business days given for payment, following the last payment date

If disconnection has occurred, no disconnection-reconnection fee is charged. The responsible supply company bears this cost Residential Subscribers: TRY 277
Other Subscribers: TRY 554

3.1

Communicating the results of investigations into objections about billing/payment notifications related to the responsible supply company to the consumer, either in writing or via a permanent data storage device, as per the consumer's request

Within a period of 10 business days

Residential Subscribers: TRY 277
Other Subscribers: TRY 554

3.2

After the responsible supply company receives the investigation results regarding objections to billing/payment notifications, these results are to be communicated to the consumer in accordance with their request, either in writing or through a permanent data storage device

Within a period of 3 business days

Residential Subscribers: TRY 277
Other Subscribers: TRY 554

If an objection to a bill/payment notification is justified, the consumer should be reimbursed for any overcharged amount related to the consumption cost in question

Within a period of 3 business days

The reimbursement will consist of 50% of the overcharged amount, plus any late payment penalties, Residential Subscribers: Up to a maximum of TRY 3,462 + late payment fees Other Subscribers: Up to a maximum of TRY 6,924 + late payment fees

In the event of termination or expiration of a retail sales contract, the cash deposit amount collected should be refunded to the consumer

The refund should be made within a maximum of 5 business days from the date of contract termination, provided that all debts have been paid and the security deposit has been updated

The refund will consist of 50% of the remaining amount after deducting the principal debt from the updated deposit amount, along with late payment fees if the refund occurs more than 5 business days after the contract termination date Residential Subscribers: Up to a maximum of TRY 3,462 + late payment fees Other Subscribers: Up to a maximum ofTRY 6,924 + late payment fees

Establishment of a retail sales contract upon properly submitted applications

To be completed within the same day

Residential Subscribers: TRY 277
Other Subscribers: TRY 554

Providing information to the distribution company for record-keeping about the established retail sales contract

On the day the contract is established

Residential Subscribers: TRY 277
Other Subscribers: TRY 554

Initiating legal action for debts not paid on time

At least 45 days after electricity is cut off following the second notification

Residential Subscribers: TRY 554
Other Subscribers: TRY 1108

Excluding Taxes, Funds and Shares approved by EMRA and to be applied as of September 1, 2022; Green Tariff
Distribution System Users
Consumers Purchasing Energy from the Charged Supply Company
	Green Energy Cost	Distribution Fee	Capacity		Green Energy + Distribution	Reactive Energy
	Green Energy Cost	Distribution Fee	Güç Cost	Güç Excess Fee	Single Stroke	Reactive Energy
	kr/ kWh	kr/ kWh	kr/ Ay/ kW	kr/ Ay/ kW	kr/ kWh	kr/ kVARh
Medium Voltage
Double Term
Industry	405, 9469	14, 7972	491, 7791	983, 5582	420, 7441	48, 2956
Public and Private Services Sector and Others	405, 9469	23, 0611	791, 7604	1.583, 5208	429, 008	48, 2956
Domicile	405, 9469	22, 8419	772, 1378	1.544, 2756	428, 7888
Agricultural Activities	405, 9469	18, 9925	764, 0998	1.528, 1996	424, 9394	48, 2956
Lighting	405, 9469	22, 1336	786, 9972	1.573, 9944	428, 0805
Monomial
Industry	405, 9469	16, 3448			422, 2917	48, 2956
Public and Private Services Sector and Others	405, 9469	28, 766			434, 7129	48, 2956
Domicile	405, 9469	28, 2039			434, 1508
Agricultural Activities	405, 9469	23, 6477			429, 5946	48, 2956
Lighting	405, 9469	27, 6100			433, 5569
Low Voltage
Monomial
Industry	405,9469	25,2888			431,2357	48,2956
Public and Private Services Sector and Others	405,9469	34,2716			440,2185	48,2956
Domicile	405,9469	33,5187			439,4656
Agricultural Activities	405,9469	28,1603			434,1072	48,2956
Lighting	405,9469	32,8247			438,7716
Transmission System Users
Green Energy Cost
kr/kWh
405,9469